Thank you for choosing our washable kraft paper bags. Below is our shipping policy, please read it carefully before placing an order.

  1. Shipping Area
    We currently offer shipping services to most areas, including domestic and international destinations. When placing an order, please make sure that the address you fill in is within our delivery area.
  2. Order Processing Time
    All orders are usually processed within 3 business days after payment is confirmed. Processing time may vary depending on inventory availability and order quantity.
  3. Shipping Method
    We will ship through reliable logistics partners, such as UPS, FedEx, DHL, Post, etc. to ensure that your order arrives safely and on time. The specific shipping method may vary depending on your location and the selected shipping method.
  4. Shipping Cost
    Shipping costs will be calculated at checkout and will be shown in the order total amount. Shipping costs may vary depending on order weight, size and shipping location.
  5. Estimated Delivery Time
    Shipping time will vary depending on your geographical location and the selected shipping method. Generally, domestic orders are expected to be delivered within 7 working days, while international orders require longer shipping time, which is expected to be within 14 working days and may vary depending on the destination.
  6. Order Tracking
    Once your order is shipped, we will send tracking information via email so that you can check the shipping status at any time. You can check the shipping progress on the relevant logistics website using the provided tracking number.
  7. Address Change
    Please confirm your delivery address as soon as possible after placing the order. If you need to change the address, please contact our customer service team in time and try to change it before the order is shipped.
  8. Confirmation of Receipt
    Please inspect the product when you receive the package. If you find any damaged, missing or wrong items, please contact us within 48 hours of receiving the goods and we will assist you in resolving the problem.
  9. Encountering Shipping Problems
    If your package does not arrive on time or is lost in transit, please contact our customer service team in time. We will assist you in investigating and resolving the shipping problem.
  10. Force Majeure
    In some cases, force majeure factors such as natural disasters, strikes, etc. may affect shipping time. We apologize for the delay.

Thank you for your trust and support. If you have any questions or need more information, please feel free to contact us!

Carry your every shopping and protect our earth!

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