You are welcome to check out the FAQ section of our website. Here we answer some common questions about washable kraft paper bags and related services. If you have further questions, please feel free to contact us.

  1. What are washable kraft paper bags?
    Washable kraft paper bags are an environmentally friendly bag made of water-resistant kraft paper material, which has good waterproof and durable properties. They are suitable for shopping, packaging and storage, and are reusable, in line with the concept of sustainable development.
  2. Where can I use washable kraft paper bags?
    Washable kraft paper bags are suitable for a variety of occasions, such as supermarket shopping, daily carrying, gift packaging, food serving, etc. Their water resistance allows them to maintain good condition even in humid environments.
  3. Are these bags environmentally friendly?
    Yes, our washable kraft paper bags are made of environmentally friendly materials and are recyclable. Using these bags helps reduce plastic use and supports environmental protection concepts.
  4. How to clean washable kraft paper bags?
    Washable kraft paper bags can be wiped with a damp cloth or sponge. Mild detergent is recommended. Please avoid soaking the bag in water or washing it in a machine to prevent damage to the material structure.
  5. How do I place an order?
    You can browse the products on our website and select the washable kraft paper bags you need. Press the order button and follow the instructions to complete the payment process. Please ensure that you provide accurate delivery information.
  6. What are the payment methods?
    We accept a variety of payment methods, including credit cards, debit cards, and other online payment methods. The specific payment options will be displayed at checkout.
  7. How long does it take to process an order?
    The processing time for an order is usually 3 business days. The specific shipping time may vary depending on the product inventory and delivery location. You will receive an order confirmation and shipping notification.
  8. What should I do if there is a problem with the item I received?
    If the item you received is damaged or missing, please contact our customer service team within 48 hours of receiving the item and provide the order number and relevant photos. We will assist you in processing returns and exchanges.
  9. Can I return the item? What is the policy?
    Yes, we offer returns. Please refer to the return policy on our website. New, unused items can be returned within the specified time after receipt.
  10. How to contact customer service?
    If you have any questions or need help, you can contact us through the email on our website. We will process your request as soon as possible.

Thank you for your attention and support to our washable kraft paper bags! I hope this information can help you better understand our products and services.

Carry your every shopping and protect our earth!

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